Frequently Asked Questions

If you can’t find an answer to your questions in this list, please feel free to book a free 15-minute consultation with us, and we’ll do our best to help.

  • You do not need a referral from your doctor. We suggest that you communicate with your doctor about your mental health needs so that they can explore underlying health considerations that might be relevant for you. We are also happy to collaborate with your primary care or other health providers if you choose.

  • Your therapist will provide evidenced-based, well-researched therapy approaches. They will provide purposeful therapy approaches that they have training and/or supervision in. Read more about our therapeutic approaches on our services page.

  • We understand the need for lower rates for counseling and therapy for a variety of reasons. We have intern counselors available who can offer sessions for more than 50% off the cost of our typical session fees. These intern counselors are clinicians-in-training from highly accredited masters level counseling programs. Each intern counselor is directly supervised by a fully licensed, experienced therapist who will provide expert knowledge and direction related to your care.

  • We have a team of therapists who are NMT Certified Providers. As NMT Certified Providers, we can complete an assessment from the Neurosequential Model of Therapeutics© (NMT). This is also called a functional ‘brain map’. It is a clinical tool that can help parents, caregivers, and providers understand the impact of earlier adverse experiences (or trauma) on a child/teen’s development and the ways this impacts current functioning and needs. Based on this ‘map’, the NMT clinician can make specific recommendations to help caregivers select and plan a sequence of interventions and therapies for the child/teen.

  • We try to maintain availability in our practice within 1-2 weeks as much as we can. Sometimes your preferred therapist may not have availability, but if you would like, we will work to connect you with another provider within or outside of our practice that can meet your needs.

  • We do accept Medicaid in Denver and its surrounding counties. We do not accept or bill for commercial insurances. If you have commercial insurance, we would be considered an ‘out-of-network provider’. You will be responsible for the full fee of each session. If you would like to work with your insurance company to seek out your own reimbursement for out-of-network costs, we will be happy to provide you with the receipt documenting all of the information that insurance companies require. Please read our surprise/balance billing disclosure form if you have commercial insurance and would like to see one of our providers.

  • Yes, we accept Medicaid insurance in Denver and the surrounding counties. Please make sure to inform us if you also carry a secondary insurance with your Medicaid such as a commercial insurance or Medicare.

  • You can review our session rates here. our session rates here.

  • This is an important question as you consider the time and financial investment in seeking therapy for yourself or your loved one. The answer depends on many things. Your therapist will discuss frequency and expected length of treatment with you during your initial session. We are also happy to discuss expectations during a free 15-min consultation call if you like.

  • Sessions are typically 55-60 minutes.

  • When you first start going to therapy, some improvement can happen fairly quickly as we begin meeting together in an emotionally safe relationship. As we consider a plan for treatment to address your concerns and needs, it is important to remember that therapy has to do with change over time. The process of therapy involves knowing yourself and allowing yourself to be known, and while this can happen in a variety of ways, change often takes time.

  • Typically communication in-between sessions is limited to scheduling only and is done via email or telephone. Your therapist will not be available for consultations between sessions unless you have made specific arrangements.

  • It is possible that you may run into your therapist in another setting. They will not be able to talk to you about your counseling and may even be hesitant to greet you with familiarity unless you initiate. This is to protect your privacy (i.e. not reveal that you are a client).

  • Book a free 15-minute call with us to discuss your needs.

  • Once you have been scheduled for your initial session with your therapist, you will be sent all the documents needed. It is helpful for you to complete these ahead of time, but you are welcome to discuss with your therapist any of your concerns or needs related to initial paperwork.

  • This will depend on a variety of individual factors and needs. It is important for you and your child to know what to expect. We are happy to discuss what will best meet the needs of your child during a free 15-minute consultation call.

  • We are available to meet the needs of children ages 0 and up. We offer individual therapy for children and parent consultations and support. With very young children, the treatment often focuses on supporting parents or caregivers. Our therapists utilize well-researched theories and therapy approaches for meeting the mental health needs of children of all ages.

  • We aim to provide each individual with the support they need even if it’s not at our practice. You are more than welcome to contact us and even if we’re not the right fit for you, we’ll connect you to the right resources so that you can get the help you need as soon as possible.

  • You can learn more about the therapists at our practice here.

    Book a free 15-minute call to discuss which therapist might be the best fit and to learn about current availability.

  • Our primary location is in Denver near the city park west area. We also have limited availability at our satellite office locations in Lakewood and Centennial.

  • Our therapists are able to offer telehealth sessions if needed and if they are appropriate to the client’s concerns and type of therapy being provided. Typically therapy for children is not offered over telehealth. We are happy to discuss needs and accommodations related to telehealth.